No, SpotOn does not lock you into a multi-year contract like other POS providers. Our goal is to earn your business month after month with intuitive technology and personalized service & support. Just be aware that if you choose a financing option, repayment terms will apply.

No. SpotOn’s proprietary POS hardware for restaurants is designed to be fast, reliable, and secure. We wouldn’t trust your business with anything less.

Yes, we provide restaurants with a custom menu build and on-site setup from a POS implementation specialist. We believe this provides you with the best value for your time and money compared to getting a box in the mail and having to put countless hours (and swear words) into installing a POS yourself. Our implementation specialists can also provide training for your team to ensure everyone is comfortable with their new POS by the next service.

Nope. We provide 24/7/365 technical support from real humans at no extra cost. Whenever you need us, we’re here to help. No long wait times. No BS.

No. Software updates are included in your monthly software costs. And unlike many legacy POS providers, we are committed to continually improving our software to work better for you. If you have feedback or suggestions, our product development team wants to know about it.

Yes. We offer both affordable hardware financing options as well as flexible, flat-fee capital loans. Talk to your SpotOn representative to learn about the options that work for you.

SpotOn provides integrated payments for all of our POS offerings, as well as through our commission-free online ordering, virtual terminal, and invoicing. We provide transparent, affordable rates, so you always know what you’re paying—and only have one trusted technology partner to speak to if you ever need assistance.

Yes, in most cases we recommend a Merkai backup router for our cloud-based restaurant POS. This ensures your POS continues to run without a hitch, even if there’s a local internet outage. Talk with your SpotOn representative for specific hardware configurations and costs based on your restaurant’s layout and needs.

This plan is designed for restaurant operators looking to avoid upfront costs. Rather than paying upfront, you pay for your hardware and software costs over time with a higher credit card processing rate. Please note that a monthly processing minimum applies to this plan.

In order to streamline scheduling, compliance, tip management, and payroll prep, our labor management software is set up to have unique employee profiles for each staff member. By charging based on the number of employees, similar to payroll processors, we’re able to keep costs fair for restaurants small and large.

Great. No two restaurants have the same exact needs, and if our popular POS bundles aren’t a great fit, we’ll customize one just for you. Our POS solutions are flexible and fully scalable, so whether you need a single counter service station or dozens of POS stations, handhelds, and KDS monitors across multiple locations, we’ve got you covered. Just select the “Customize your own” option and our team will work with you to put together the perfect combination of hardware and software solutions to work the way you work.